Answers that keep field work moving.

Dollflow Install turns eligible product orders and service requests into structured field-service jobs. Merchants can review the work, schedule a visit, assign a qualified technician, track completion, and retain the job history.

Create a product installation rule, select the product, then define the required skill, duration, payment model, checklist, and any photo requirements. Eligible orders can then create installation jobs automatically.

Yes. The storefront service-booking journey can collect the service type, location, and customer details before showing suitable appointment times.

Availability can reflect the required skill, service coverage, working hours, travel buffers, existing jobs, and connected calendar events. Only compatible technicians should be considered for a time slot.

The customer can request availability. A merchant may offer a later matching opening or ask a technician to approve an exceptional time before the customer receives an invitation.

Yes. Calendar connection is optional. Dollflow uses it to check busy times and synchronize Dollflow-created job events for the connected technician.

Authorized staff can request technician approval for a manually arranged time. The customer is invited only after the technician accepts the exception.

A technician can open a private mobile portal to review assigned work, follow the checklist, save progress, add private or customer-visible notes, upload required photos, complete the job, or report a problem.

The job inbox shows work by status, while the dispatch calendar displays scheduled visits and technician availability together.

Yes. The Analytics area provides operational totals, monthly archives, and accountant-ready exports, subject to the merchant plan and available data.

Paid app plans are billed through Shopify. The current plan and available features are shown inside the app and on the Shopify App Store listing.

Depending on the workflow, this can include contact details, service location, order and job references, appointment information, access instructions, completion notes, and required evidence. See the Privacy Policy and DPA for details.

Email dollflowapp@gmail.com with the store domain, affected job reference, and a short description. Do not send passwords, payment-card data, or unnecessary customer information.