Connect services to products
Define which products include installation or can be connected to a repair or field-service workflow.
Support centre
Keep every installation moving.
Find setup guidance, workflow answers, and direct help for Dollflow Install.Getting started
From product connection to completed work.
Prepare technicians
Add technician skills, working hours, coverage areas, travel buffers, and optional Google Calendar access.
Schedule and dispatch
Review incoming jobs, invite customers to choose a time, and manage assignments from the dispatch calendar.
Complete and report
Record job completion, retain evidence, review analytics, and create accountant-ready exports.
Common questions
Quick answers for daily operations.
How are technicians selected?
Availability can reflect skills, service coverage, working hours, travel buffers, existing jobs, and connected calendar events.
What happens when no suitable time is available?
Customers can request availability. Merchants can offer a matching opening or ask a technician to approve an exceptional time before inviting the customer.
Can technicians connect a calendar?
Yes. Google Calendar connection is optional and is used for busy-time checks and Dollflow job-event synchronization.
Where can merchants review performance?
The Analytics area includes operational totals, monthly archives, and exports designed for accounting workflows.
Still need help?